Services

Focused IT services for small businesses

These services are designed to be remote-friendly, fixed-scope, and easy to understand.

Microsoft 365 Cleanup & Security Check

A practical review of your Microsoft 365 tenant to identify risky settings, stale accounts, weak security, and common misconfigurations.

  • Admin account and role review
  • MFA and sign-in posture review
  • Mailbox forwarding and delegation checks
  • Basic email security review
  • Plain-English findings report

Email DNS & Deliverability Fix

Help with SPF, DKIM, DMARC, MX records, and common email authentication issues that cause messages to be flagged, rejected, or sent to spam.

  • SPF record review
  • DKIM setup or validation
  • DMARC setup
  • MX and Autodiscover checks
  • Before/after summary

Employee Onboarding & Offboarding Kit

A repeatable process for setting up new employees and safely removing access when someone leaves the company.

  • New user checklist
  • Terminated user checklist
  • License and group access process
  • Mailbox and OneDrive handoff steps
  • Documentation templates

Remote IT Second Opinion

A focused call to review an IT issue, explain what is likely happening, and give clear next steps before you spend money or make changes.

  • Microsoft 365 licensing questions
  • Email, DNS, and spam concerns
  • Backup and security questions
  • Small office network guidance
  • Vendor recommendation review

Pricing

Simple starting packages

Pricing can be adjusted based on business size, tenant complexity, and scope.

Email DNS Health Fix

$249+

SPF, DKIM, DMARC, MX, and basic mail flow review.

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IT Second Opinion

$100/hr

Remote consulting call for specific IT issues and recommendations.

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Process

How it works

1

Initial request

You describe the issue, goal, or service package you are interested in.

2

Scope confirmation

We confirm what is included, what access is needed, and what the final deliverable will be.

3

Review or implementation

I perform the agreed review, troubleshooting, or setup work remotely.

4

Clear summary

You receive a plain-English summary of what was found, fixed, and recommended next.

Why work with me?

Practical IT help without unnecessary complexity.

Many small businesses need help with Microsoft 365, email security, DNS, and basic IT process, but do not need a full managed services agreement. My goal is to provide focused help, clear recommendations, and documented results.

About

Focused, practical IT consulting for small businesses.

Cowan Technologies helps small businesses with Microsoft 365, email security, DNS configuration, onboarding and offboarding processes, and remote IT second opinions. The goal is to provide clear guidance, documented results, and practical fixes without forcing businesses into a long-term managed services contract.

Services are designed for business owners who need help understanding and improving their technology setup, especially around Microsoft 365 security, email deliverability, and day-to-day IT process.

Payment & Scope

Simple payment options and clear service boundaries.

Payment accepted

Cowan Technologies accepts payment through Venmo Business for approved services. Payment details will be provided after the service scope and price are confirmed.

Basic terms and scope

Services are provided remotely and are limited to the agreed scope. Additional troubleshooting, emergency support, follow-up work, or ongoing support is billed separately unless agreed in writing.

Cowan Technologies does not provide 24/7 monitoring, managed services, legal advice, compliance certification, or guaranteed issue resolution unless those items are specifically included in a written agreement.

Contact

Need help with Microsoft 365, email security, or an IT decision?

Send a brief description of the issue, your business size, and what you would like reviewed.

Contact requests will open an email addressed to [email protected].